Manager Sales Operations (m/f/d)

SpaceNet is a leading managed (security) service and hosting provider with several data protection-compliant high-security data centres in Germany.

Since our foundation, we have been developing and operating customised IT solutions that are tailored to the individual needs of our customers. With the high-performance and secure IT operation of our cloud, security and hosting solutions, we offer our customers the necessary and reliable basis to be able to concentrate fully on their core business.

We are proud to be the number one provider of worry-free IT solutions for our customers. Our expertise and commitment enable us to achieve the highest standards of security, reliability and data protection. You too can contribute your strengths and become part of this exceptional team.

Our claim is that we do what we do really well. This is where you come in.

Powerful tasks

• Collecting and analysing all relevant marketing and sales data and creating corresponding reports and forecasts
• Maintaining and managing the CRM system to ensure and develop accurate customer and sales data
• Providing KPIs and dashboards to monitor sales performance and identify potential for optimisation
• Reviewing and optimising existing (online) marketing and sales processes to increase efficiency and streamline workflows
• Developing and implementing standard operating procedures (SOPs) for sales
• Ensuring compliance and accuracy in all sales processes
• Supporting the development and implementation of sales strategies, tools and training
• Identifying bottlenecks and supporting the sales team in solving problems
• Coordinate between sales and other departments (e.g. marketing, product management) to improve the flow of information
• Supporting the development of sales targets, campaigns, budgets and forecasts
• Work closely with sales managers to define and implement strategies & campaigns that help increase sales
• Identify market trends and opportunities to develop new sales approaches and models
• Manage and optimise sales tools and technologies to increase the efficiency of the sales team
• Training sales staff in the use of tools and technologies
• Identifying and introducing new tools that can improve the sales process

Smart prerequisites

• Analytical skills: Experience working with data and using data analytics to make decisions
• Knowledge of CRM systems and sales tools: Solid experience with tools such as Salesforce, HubSpot or similar platforms
• Strong communication skills: Ability to collaborate with the sales team as well as internal and external stakeholders
• Problem solving skills: Proactive identification of challenges and development of effective solutions
• Project management experience: Ability to coordinate multiple projects simultaneously and complete them on time