Service Desk Employee (m/f/d)

SpaceNet is a managed service and hosting provider with secure and data protection-compliant data centre locations in Germany. We develop customised and suitable solutions for our customers, implement them and thus make their lives easier. Our excellent employees make this possible. You too can contribute your strengths and become part of this exceptional team.

Our claim is that we do what we do really well. This is where you come in.

Strong tasks

• On-site support for our customers in the data centres
• Accepting and processing tickets by phone or email
• Ensuring trouble-free hardware operation
• Installation and removal of hardware, as well as its cabling, configuration and maintenance
• Detailed documentation of all activities
• Participation in IT projects
• Flexible tasks in the areas of: DNS, firewall, MS365

Smart requirements

• Service-orientated, reliable and structured working style
• IT training is an advantage
• Strong personal interest in IT and manual dexterity
• You are also in the right place with us as a career changer
• Knowledge of English is an advantage
• Motivation and willingness to learn as well as good German language skills
• Ability to work in a team and a friendly and competent demeanour